Returns & Exchange
At trendylifeclothes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer easy returns and exchanges. Please review our policy below for more details.
Returns:
- Timeframe: You have 30 days from the date of delivery to return your items for a full refund.
- Condition of Items: To be eligible for a return, the item must be unused, unwashed, and in its original condition, with all tags and packaging intact.
- Non-returnable Items: Certain items, such as undergarments, swimwear, and final sale products, cannot be returned for hygiene and safety reasons. Please check the product details before purchase.
- How to Return:
- Contact our customer support team at trendylifeclothes.com@gmail.com to request a return authorization (RA) number.
- Pack your item(s) securely and include the RA number inside the package.
- Ship the package to our returns address: 11/a bhagwan park Please note that you are responsible for return shipping costs.
- Once we receive your return, we will process your refund to the original payment method within 5-7 business days.
Exchanges:
- Timeframe: Exchanges must be requested within 30 days of receiving your order.
- Condition of Items: To be eligible for an exchange, the item must be unused, unwashed, and in its original condition, with all tags and packaging intact.
- How to Exchange:
- Contact our customer support team at trendylifeclothes.com@gmail.com to request an exchange authorization and to specify the item you want to exchange for.
- Follow the same return process to send back your item.
- We will send out the replacement item once the original item is returned and processed.
Refunds:
- Refunds will be processed to your original payment method once the returned item has been received and inspected.
- Shipping fees are non-refundable unless the item was defective or a mistake was made on our part.
Defective or Damaged Items:
If you received a defective or damaged item, please contact our customer support team immediately at trendylifeclothes.com@gmail.com, and we will resolve the issue at no additional cost to you. We will provide a return shipping label for defective or damaged items.
Late or Missing Refunds:
If you haven’t received your refund yet, please check with your bank or credit card company, as it may take additional time to process the refund. If you still haven’t received it after a reasonable period, please contact our customer support team.